Frequently Asked Questions

What is the shipping cost? 
FREE (for orders shipped within the USA)
What is the processing time? 
3-5 Business Days from the date your order is placed.
What batteries are required?
Regular Clocks, Tide Clocks, and Moon Clocks all require 1 AA Battery. Pendulum Clocks Require 2 AA Batteries.
Where are our products made?
All of our clocks are made to order in our studio in the USA. Depending on availability and clock size, the Quartz Clock Movement may be made overseas.
What is the production process? 

Our unique, printed clocks are produced with fade resistant inks. The artwork is carefully mounted onto a laser cut, 1/4" thick MDF panel. A special UV resistant coating is applied for a durable finish. We only use dependable Quartz clock movements for our clocks. The clock hands are aged to match the antique / vintage look of the clock.

Our wooden, laser engraved clocks are made from high quality Maple Plywood. We engrave each wooden clock just for you in our shop in Mount Vernon, Ohio. Every wooden clock will come with a free stand!

Every clock (both printed and wooden engraved) will arrive ready to hang. Our wall signs will also arrive ready to hang from a saw-tooth hanger on the back of the sign.

Return Policy:       

We cannot accept returns or exchanges due to our items being handmade to order.

Our preferred option for damaged or defective merchandise is to rush a replacement clock mechanism at no cost, but the buyer can receive a full refund if requested. See details below.

We will issue a full refund for damaged or defective merchandise if informed within 1 day after you receive the order. Buyer pays for the return shipping.

We will issue the refund after we receive the returned, damaged merchandise.

CLOCK MECHANISM REPLACEMENT GUARANTEE We use only the best clock mechanisms and they are guaranteed for 1 year. If you have had your clock for less than 1 year and the mechanism is no longer working, we can send you a replacement works at no charge.

Happy shopping!!